Stories from a Refugee Clinic

I am sitting in a sun-filled room in Uskudar – an area of Istanbul on the Asian side of the city. I heard the Call to Prayer a half hour ago telling me that it is late afternoon and we will soon be getting ready for the evening activities.

I am tired in the best way possible.

The day began in chaos. It was the first night since arriving that I did not sleep well. Carol (my sister-in-law) and I were heading to a refugee clinic on the European side of the city and we knew we would be late. We ran to catch a ferry from Uskudar to Kabatas, and slid into seats by the window, breathless.

The morning was beautiful, partly cloudy but sun spilling through at odd moments, reflecting off a blue-gray Bosphorous Sea.

“This is a beautiful city” – the same words came to mind that I had said to myself and aloud all week. Beautiful. Breathtaking really, with Topkapi Palace and Hagia Sophia on a hill, the Blue Mosque back a bit creating the picture perfect sky-line that is Istanbul. And the ferry rides were perfect places to slow down and experience the view and the city.

Arriving at the dock, we headed to an underground cable car, taking it the rest of the way to Taksim. As we set off in search of the clinic, Carol remembered that Google maps doesn’t do construction. This is fact.

But no matter – we were determined. And determined won, as it usually does.

We found the building and after walking down a dark hallway, trekked 4 flights up a set of stairs. Istanbul is not a city for the short of breath.

The room we entered was full of language. Turkish, Farsi, English, Arabic – it all melded into indefinable verbs and nouns, participles and dangling. It was a gift to my ears.

One of the side rooms was designated as a nurses room and we did a quick survey of medicines and equipment. It was quick because there was none (apart from Sarah Goodwin’s 2 year expired antibiotics from Michigan). No blood pressure cuff, no stethoscope, one thermometer, and medicine that fit into one 8 by 11 plastic container.

Our first patient was an Iraqi refugee. With rusty and wanting Arabic I asked her what was wrong. I barely made out the words headache and chest pain when the interpreter came to my rescue. And the story came out. Bit by bit by bit. The head ache – but really the heartache; the chest pain – but really the stress and a heart broken. The words gave a picture of a family exiled. Refugees. Forging a new home in a new place.

What is the remedy for a broken heart? A life cracked by circumstance?

We had so little to offer. A small packet of Brufen (Ibuprophen), and encouragement to drink a lot of water, an offer to come back if the headaches worsened, if the headaches were accompanied by blurred vision or dizziness.

She was followed by more people, children and moms, more symptoms and more stories. And these were only the tip of a Titanic size iceberg of stories.

For years I have said that stories matter; stories give us a bigger picture, a narrative into which we offer our hearts. And these stories – they matter. They matter to the clinician who attempts to distinguish, with no equipment, symptoms that need physical medicine, those that need emotional, those that need both. They matter to the interpreter who skillfully takes the words and decodes them for the listener.

Most of all they matter to God; a God who needs no interpreter and no story-teller, a God who was present in the room with us, caring for all who were there. A God who gives eyes to see and ears to hear the cry of the heart.

The sun has almost set and the Call to Prayer was now over two hours ago. As I close my computer and type the last words, I whisper a prayer for the people I met, and those I never will; for stories I heard, and for the millions I will never hear.

20130411-215640.jpg

Bearing Witness

English: The Witness Cairn The Witness Cairn.

I’ve done a lot of thinking about surviving these past weeks. The blind rage I have felt for victims who haven’t survived, the incredible respect I have for those that survive and enter into healing – they have occupied my mind, my heart.

And though I have never been raped or attacked, though I can’t begin to understand that deep agony of body and soul – I have learned one thing. When we bear witness to the stories of those who have experienced the wounds of rape and violence, we help in the healing process.

Conversely, when we dismiss them, we become part of the attack, part of the abuse.

When we hear people’s stories, when we are present through listening to events in their lives, we are bearing witness. Bearing witness to the moment that changed their lives. Bearing witness to why they have pain. Bearing witness to the deep struggles of the soul that come out in stories, not in facts.

Bearing witness means that we are showing by our existence that something is true. To listen to the survivor of rape and abuse without judgment but with love is saying to them – “I believe that this happened. I believe that you bear the cost”. To listen to the refugee with their story of losing home, family members, walking miles to safety, finally arriving at a crowded, disease-ridden camp is to validate their experience.

Bearing witness is more than just hearing the stories. It’s entering into stories. Entering in with body and soul. Entering in with empathy and kindness. It’s entering in, and in our entering offering hope and healing.

Bearing witness is a good phrase.

Whose story will you bear witness to this day? To a friend who has tried a hundred times to tell you of their pain, but you have dismissed them? To your child who longs to communicate something about who they are, but is afraid to tell you? To an old woman who once lit up a room with her dance step and her smile? To a paralyzed young man who is dismissed, ignored because he sits in a wheelchair? To an angry coworker?

Who has walked beside you as a witness to your stories, so that you can move forward with purpose and hope?

Blogger’s note: Might I suggest this excellent op-ed piece from the NY Times: After Being Raped, I Was Wounded – My Honor Wasn’t

Sometimes I Want to Put Them All In the Tub

English: Little girl hanging up stocking by fi...

On Christmas day in 1989 we had three pre-schoolers. The anticipation of Christmas, the magic of a Charlie Brown Christmas tree in Cairo, stockings at the foot of their beds — it was all new, exciting, magical.

They were beyond excited.

At the crack of dawn they were in our beds. Tousled heads, Superman and batman pajamas, soft small bodies opening up stockings. By 8 we were around the tree reading the Christmas story and opening gifts, by 9 we were eating scrambled eggs and a cinnamon roll Christmas tree with bright green frosting and sprinkles.

By 10 they were a mess. The sugar, the excitement, the gifts – it was all too much.

So – I put them all in the bath tub. In warm, soapy water they played and relaxed. The bath time toys were familiar, nothing new. The warmth and relaxation calmed them down and all of life was okay.

It is now 23 years later. And sometimes I wish I could put them all in a tub. All in warm, soapy water where they can relax and have the cares of the world dissolve like all the bubbles surrounding them. Where there is nothing in their world that can’t be solved with hot water and bubbles. Where troubles wash off like the dirt on their bodies.

But. That would be weird. Because they are adults and as adults I am no longer able to solve all of life’s problems with a bath.

And this is where my thinking becomes flawed, needy of reprogramming. Because I am not the Saviour, I am not the person who can make life okay. I am not the person who can whisper in their ears that I will always be there. I can’t scrub off dirt and wrong and sin with a soft, soapy cloth.

I am one, startlingly imperfect, mom.

And that T-shirt (or sometimes plaque) that says “God couldn’t be everywhere and so he created moms” Well that’s a loaded lie right there and unfortunately that thought comes and roots its way into our heads by way of our eyes and ears and we’re duped.

But in my startling imperfection, in this tired, soft body of mine that has more dimples and wrinkles by the day, is a God who knows all about the lies I believe. He gently does the reprogramming, sometimes tenderly, sometimes more firmly. And I’m reminded that His all-sufficient, powerful presence is that much stronger than a tub of soapy water.

But I still sometimes want to scoop them up and put them in the tub.

Year in Review

fireworksIt’s the last day of the year and as I write Boston is gearing up for its First Night Celebrations. I’ve felt too sick for reflections, preferring just to drown myself in tea and books, but I wanted to close out the year on this blog by highlighting posts that you have liked as well as introducing you to a couple of other bloggers that I’ve learned from through this year.

The following posts were this years top crowd-pleasers, meaning they received the most views and shares on Facebook, Twitter etc.

Regular Reader Pleasers – these were the posts that regular readers to Communicating Across Boundaries liked.

  •  Who ‘Kindled’ Your Parents? This post, inspired by my husband finding out that my parents had received a Kindle for Christmas was so fun in the comments it received, reminding me that the world divides on many things. Turns out people have strong opinions on print vs. electronic modes of reading.
  • What’s Mom Doing in My Mirror? Ahh – aging and the sense of connection we feel when others express what this whole aging thing feels like. If you’re over 50, this post is for you!
  • 14 year-old Courage. When Malala Yousafzai was shot in Pakistan in October I felt it acutely. It turns out so did many of you.
  • And God….. As an American citizen I am an Independent voter and felt compelled to write about God’s sovereignty no matter who holds the highest office in the land. Turns out those words landed on hearts that felt the same.
  • The Gifts of Loneliness. This post by Robynn beautifully put into words what can be learned through loneliness.

My Faves…..So, blogging is funny in that those posts that I think might be really good often don’t end up top of the list for readers. I wanted to point out a couple of my favorites from this past year.

  • They Want our Symptoms but not our Stories. I shared a personal story that happened soon after coming to the United States in this post, one that resonates with my immigrant friends and patients. This post is for anyone working with a refugee or immigrant population. 
  • Abigail’s Bread. I was struck by the story of Abigail in the Old Testament. A story of a woman who did what was needed to mend an offense.
  • Just One Click. This is one of my most important posts I believe. We have to be held accountable for attack drones.
  • It Was an Old Love. My response to seeing an elderly couple in our youth-obsessed world.

And Now….Bloggers that have inspired me. 

  • Intersections by Deanna Davis. Deanna’s writing is poignant and leads me to love Jesus even more. She has gone through a major crisis this year and leads us to the source of her strength. 
  • Making All Things New by Amy Lepine Peterson. I found this blog awhile ago but was delighted to find a personal connection. Amy is the sister-in-law of the son of one of my close friends.
  • Little Gumnut. Sophie is creativity personified. A fellow third culture kid from Pakistan, she now makes her home in Australia. She writes about everything from creative projects to belonging and what that means.
  • Cecily Mostly. Cecily Thew grew up in Pakistan and now lives in New South Wales. She is an award-winning author and her book Love, Tears, and Autism can be found here.
  • Outside-In. My friend Joanne, another TCK from Pakistan (I promise there isn’t bias here!) has a witty and insightful approach to all things cross-cultural.

It may sound odd but blogging continues to be something I do to make sense of the world around me. Truth is I’m a nurse and I’ve never even taken a college level English class. (you may have noticed some of the grammar and mixed metaphors?!) There are amazing writers one click away from your fingers but you still come here – I’m honored.

In 2013 you can look forward to more Robynn on Fridays. She has been a wonderful addition to CAB. Also I hope to bring on my daughter Stef. She is a great photographer and my hope is to weekly treat you to some of her work. And I’ll be bringing you more from the world around me.

Have a great evening celebration from Kuwait to Karachi to Kansas! 

Remembering the power of the narrative – bearing witness to the stories of others.

Marilyn R. Gardner

It is the function of Art to renew our perception. What we are familiar with we cease to see. The writer shakes up the familiar scene, and as if by magic, we see a new meaning in it.~ Anais Nin

While living internationally, we rarely went a day without having a story to tell that demonstrated our clumsy negotiations in a country where we were guests. Whether it was wrong translations on birth certificates, getting completely lost in a city of millions, or using the wrong word when communicating, there was always a story. At parties a game favorite was Two Truths and a Lie. While many in the United States may have played this, the responses are totally different when you live overseas. Responses such as “My maid of honor was a Nigerian gentleman”I had dinner with Yasser Arafat’s brother” “My appendix were taken…

View original post 490 more words

The Many Uses of Olive Oil

There were 6 of us in a small examining room designed for two people — the doctor and the patient. In this case there were two women from the Sudan, two nurses, one patient navigator, one interpreter, and one baby.

It was crowded.

To say I was invited  to come to this community health center was something of a delusion, it was more as if I had been challenged to come – challenged with strong words: “This program isn’t working! You try to use this life-style education tool with culturally diverse patients”

To give context the “challenger” was referring to a health assessment that my office had developed to gauge whether a person is ready to make changes to their lifestyle. It included questions on weight, healthy fats, exercise, fresh fruits, vegetable consumption and more.

I was not a fan of the questionnaire – I had worked with people from different cultural backgrounds my entire professional career and knew that this tool had been developed from a bias of western biomedicine. As such, it had limited use.

But I accepted the invitation knowing that at least they would see I was on their side.

So there we were: health professionals, patients, and a culturally biased assessment. Speaking through an interpreter I began talking. I introduced myself and asked if I could ask them a few questions. They nodded in assent – no problem.

And so I began:

“Are you a healthy weight?” Blank looks.

The interpreter tried again, and then looked at me. “This is not relevant,” she said. “They do not weigh themselves.” Of course, they didn’t. What was I thinking? They were women who had escaped the Sudan, made their way through the arduous process of refugee camps and resettlement and I was asking them about healthy weight. Wow. But determined to continue I pressed on.

“Do you eat healthy fats?” More blank looks. My problem-solving mode switched on and I thought – ok, I’ll ask if they use olive oil – that’s a healthy fat.

New olive oil, just pressed. It has a dense co...

“Do you use olive oil?”

Their eyes lit up. They smiled. “Oh yes! We use olive oil all the time”. Good, I thought!  We’re making some progress…..

“Yes olive oil. We love olive oil! It is wonderful. We use it every day…..on our hair”

I began to laugh, and they with me. The whole encounter was so absurd. I would have gotten more information on their health and eating habits by having a normal conversation and inserting the right questions at the right time instead of following this biased and culturally illiterate tool.

The story is a great example of some of the challenges presented in working with patients from different countries and cultures. The healthcare professional (whether nurse, doctor, social worker or any other) comes into the clinical encounter with his or her own predetermined biases, values, and beliefs. Added to that is the often inflexible culture of western biomedicine under the umbrella of the institution. All of this mixes into a potentially difficult interaction with the patient.  We then wonder why patients won’t come back…or get offended…or don’t do as we want them to.

Culturally responsive care is critical to healthy outcomes.

But changing this dynamic is not easy. It’s a journey and as such takes time, preparation, and mile markers.

One of the first mile markers in learning to communicate across cultural boundaries is to understand one’s own cultural beliefs and values. Only then can we better interact with those from different backgrounds. If we don’t know what we believe and value, what is unique to our cultural backgrounds, we are ill-equipped to forge into relationships with those vastly different from us, even less ready to offer them good health care.

And after that it’s about listening to the stories and constantly being willing to learn and adapt.

It’s interactions like the one I’ve described that help me on this journey of communicating across cultural boundaries. They remind me that I have to be ever flexible and willing to see from the other person’s perspective; recognizing both literally and metaphorically the many uses of olive oil.

So.Many.Stories – Safety and Success

Today I continue the So.Many.Stories project with a wonderful piece from Kimberly Burnham. Kimberly grew up as a third culture kid in Colombia, Belgium, Japan, Canada and yes, even Cleveland. You can read more about Kimberly at the end of the piece. For now, enjoy this challenge to do what you love.

Bullet Statement: Do what you love, what you are passionate about, safety and success will follow.

It is hard to imagine I paid money, a lot of money, to step onto this stage. I chose to speak through the fear, sadness and, yes, elation coursing through my veins. In a moment of insanity, like the time I roped up and walked face first off a cliff in Utah’s Western desert, I chose to storm this stage in front of a room full of entrepreneurs.

“Own your power. Stride on stage like there are lions who will eat you if you waver,” says Bo Eason, professional football player, storyteller extraordinaire and actor in Runt of the Litter. “Move on stage like a lion. Make the audience feel if they look away, you will eat them,” he coaches.

At 14, I walked face forward off the edge of a cliff. I trusted the strength of the repelling ropes, around my waist, to stop me from crashing a hundred feet down to the tree lined canyon floor. I trusted the survival trip leaders to ensure my safety. As I walked down the cliff face I controlled the speed at which the rope slid through my hands. I felt powerful. I felt safe.

At 54, I repeat to myself, “each day is about the peak moment, when supported and encouraged by others, I feel powerful.” I am the master of my destiny, I remind myself as I take this stage.

“I am here!” I plant my claim to the stage, to my life, to my story.  I have begun to convey my experiences. Now, there is only forward. There is no turning back, running off stage and pretending my inner introvert no longer wants to share my message, the story of how I use complementary and alternative medicine to contribute to peace and health in the world, the way I walk the tightrope between passion and safety. Through the nerves and love of my life, I tell the story.

“I am here!” No one wants me here but the Egyptian shop keepers whose stalls line the edge of this much fought over beach. I am here to scuba dive in the Blue Hole, my dream since I was a child listening to Jacques Cousteau, the most famous undersea explorer of all time. The jagged coral, the poisonous lion fish, the deadly rip tides, it is the Red Sea, where waves of deep blue water meet the red sands of the Sinai desert. Cousteau describes, “the most beautiful place on earth.”

Every cell in my body is listening as I tell the tale. “My friends and family feared for my safety. My life insurance company called it high risk behavior and that is just the scuba diving, not this Egyptian beach. To get here from my hotel, I had to jeep through three check points manned by soldiers carrying machine guns.”

“There in the distance,” I paint the picture for one person in the audience. I can get through the emotions I feel. I can tell the story, if I focus on one person. I look for the light in the eyes of one person hungry to hear my story of hope, of ways to thrive in this world.

“Way in the distance across the Red Sea, I can see Jordan and Saudi Arabia. And back beyond the checkpoints and my hotel is modern day Israel.”

Standing on the stage, I know where the story is leading. Emotions well up. Tears at the very edge of my eyes, I say, “It is a good day when you can cross something off your lifetime to do list. I went scuba diving in the Red Sea among the alligator fish, a pride of lionfish, and their deadly cousins, the stonefish, small terrorists of the sea.”

Telling the story, I start to recognize the patterns, the openings to joy and connection. I say the hardest words for me to say.

“A week  later, I watched on a big screen TV in a downtown hotel room in Tel Aviv, Israel as the Twin Towers burned. I understood that day,  September 11th, Tel Aviv was safer than New York City.”

“There in the Middle East for three weeks, I worked in a physical therapy clinic, helped an Israeli soldier live pain-free, supported a child to walk with more balance. I explored treatment options with a much loved Rabbi, committed to finding ways to deal with cancer, without fighting terror with terror.”

I believe people who feel better, make better choices for themselves, their families and their community. I can contribute to peace by supporting healing and decreasing pain.

As I talk to large audiences and individuals, I share my experiences and the stories of my clients, not because it is easy but because I am grateful for the ability to inspire hope and offer real solutions in the form of knowledge, self-care exercises, visualizations and treatment approaches from Integrative Manual Therapy, Matrix Energetics, acupressure and other forms of complementary and alternative medicine.

A lot of people ask themselves, “how can I thrive, make a difference in my community and contribute to a peaceful world?”

On my desk is a heart chakra green and white postcard which says, “Do what you love. No excuses.”

Do what you love, what you are passionate about, safety and success will follow. Building a wall and locking the door is not the way to keep yourself safe. Not doing things because of fear, doesn’t increase your safety.

Perceive the opportunities. Live passionately. Contribute to quality of life in this amazing world.

More about Kimberly: Born in Provo, Utah, Kimberly Burnham has a BSc in Zoology from Brigham Young University ’82 and a PhD in Integrative Medicine ’96.Kimberly is the author of several books and a chapter, “Fractals:  Seeing the Patterns in our Existence” in Jack Canfield’sPearls of Wisdom, 30 Inspirational ideas to Live Your Best Life Now! (2012) as well as  “The Eyes Observing Your World” a featured chapter in Christine Kloser’s Pebbles in the Pond, Transforming the World One Person at a Time (2012). Her upcoming book is The Nerve Whisperer. Kimberly’s goal is to change the face of brain health and how each of us experiences this incredible world. She lives in West Hartford, Connecticut with her partner, Victoria Carmona. Find out more about Kimberly at http://www.KimberlyBurnham.com  and http://www.NerveWhisperer.com,

So.Many.Stories – International Party Crashers

I love this story from Anne Bennett that gives a great recipe for adapting to a less adventurous life once you move to your passport country. Enjoy this piece on international party crashing!

I’ve lived in some pretty exotic places.  Places where a nightly blast from a cannon rattles all the windows in the neighborhood and signals that it is now time to eat after a day of fasting.  Places where your sweat begins to smell of curry after a week of eating street food.  Places where even if you were blind and deaf you would know that you are in a different world because of how the air feels on your skin.  Now we have moved back to the land where football is called “soccer”, tea is served with ice and where Coca-Cola is delivered by truck rather than on the back of a donkey.  How are we dealing with the loss of our exotic lifestyle?

We have become international party crashers.

We have chosen to live in a neighborhood highly populated with immigrants from the Middle East, Asia, Africa andLatin America.  This means that even though most of my children’s friends like Sponge Bob and pizza, their parents still prefer Bollywood movies and samosas, (or couscous or tortillas).  Friendships among children inevitably lead to the biggest event in a child’s year – the birthday party.  I always throw big birthday parties for my children, not so that they will get more presents, but so that I can show hospitality to the parents of these children and develop relationships with people who might otherwise not invite me into their life.  (Yes, I know that I’m using my children, but since they end up with more presents, they don’t mind).  Our big parties lead to invitations to the parties  of others and with that a glimpse into the culture of my fascinating friends and neighbors.

Here are a few of my favorite parties that we have either been invited to or just crashed since they were held on our communal playground:

The Bangladeshi birthday party – As my children ran around on the playground, oblivious to the fact that they were the only white faces at the party, my “American-ness” was confusing to the other adult guests.  They were all polite, but were obviously not used to the idea of an outsider wanting to participate in their activities.   When I showed an eagerness to try their food and even eat rice with my hands, their confusion turned to appreciation at my efforts to honor their culture.  We, in turn, received honor in a wonderful custom when the birthday girl fed each guest a bite of cake before feeding herself.   The fact that it was a Tres Leches cake bought at the Mexican supermarket made it all the more fun.

The Kenyan birthday party – Even though this party was held in a beautiful home in the American suburbs, it did not mask the fact that it was very Kenyan.   The older aunties busied themselves in the kitchen stirring rice and cutting lamb while the younger aunties played with a large group of excited children.  The uncles and grandfathers sat in the living room swapping stories.  The fact that half of the people there were not technically related made them no less a part of this extended, cultural family.  This warm and accepting group of people called me “Mama Jasmine” (my daughter’s name), and made me want to be part of a Kenyan family.

The Palestinian birthday party – This simple party of cupcakes and juice boxes was mostly an opportunity for the mothers to talk while the children played by themselves.  Unlike most conversations I have with immigrant women, this conversation turned to the subject of politics in theMiddle East.  Instead of trying to figure out why Palestinians think and act the way that they do in regards to the conflict in their homeland, why don’t we just ask them directly?  This birthday party gave me the chance to do just that in a non-confrontational way as we munched on neon-colored cupcakes.

And then there was the Mexican birthday party, the Vietnamese birthday party, the Afghan party and the party where the other children recited the Qur’an for the video camera while my daughter sang “Twinkle Twinkle Little Star” in Spanish.  We could choose to raise our children in a neighborhood surrounded by white, middle-class Christians like ourselves, but where’s the fun in that?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Anne Bennett is the pen name of an American wife, mother, follower of Jesus and friend to Muslim women.  She has lived in Pakistan and North Africa and is now living in a unique corner of the Bible belt where she is happily surrounded by Muslims.

Related Articles

If you would like to participate in the So.Many.Stories Project please feel free to email communicatingblog@gmail.com!