Beware: the Language of Heaven is Hell for the Passenger

no arabic

While living in the Middle East, we would often quote Islamic scholars and proclaim that we were “learning the language that we’ll all speak in Heaven.” We were not joking. With its rich phrases and flow, Arabic is a beautiful language.

After five minutes in a taxi in an Arabic speaking country, the beautiful sound of Oum Kalthoum’s voice will lull you into relaxing and enjoying all that surrounds you. You would never say a mere “Good Morning” in Arabic; rather you would say “Morning of Goodness!” to which another would respond “Morning of Light!”  You don’t say the mean-spirited “She talks too much!” Rather, you would say the descriptive “She swallowed a radio!”  And nothing so plain as “He’s crazy!” Instead, you would say “His brain is like a shoe!”

Twenty six different countries speak Arabic. It is a language that is centuries old, spoken by Muslims and non-Muslims alike. It is used in worship by both Christians and Muslims. It is a language with a history of narrative and poetry, a language of song and speech, a language of expression and beauty. While sometimes I shake my head at the impossibilitiy of the ‘ta marbuta’ and the fatḥah(فتحة) /a/, ـِ a kasrah (كسرة) /i/ or ـُ a ḍammah (ضمة) /u/, I absolutely love this language and I will continue trying to learn it until the day I die. 

Evidently, not all think as I do. Earlier this month, a student from University of California, Berkeley was removed from a flight. A passenger heard the student speaking Arabic and reported him. As reported by the New York Times, the student was from Iraq and had been to an event where the United Nations Secretary General Ban Ki Moon had spoken. The student called his uncle in Baghdad to tell him about this event. Unfortunately for the student, an arguably sheltered, bigoted, and clueless fellow passenger headed to the front of the airplane to report him. The rest, we might say, is history.

When I first read about this story, I thought I had no words. Anyone who reads CAB knows that I speak out about these things regularly. And there are times when I want to hear other voices, I want others to do the talking, the writing, to ask the hard questions. But there is a dearth of Western, White People willing to speak into the current climate of fear and xenophobia that creeps like a cancer through our country. This climate is perpetuated by ill-mannered politicians who vow to police Muslim neighborhoods; who ‘one-up’ each other on who can be the most bigoted.

When did we decide that Arabic was the language of terrorists? When did the 295 million Arabic speakers in the world become suspect? A passenger made an assumption based on limited knowledge and world view. An airline heeded that assumption. Instead of questioning her further, asking her if she knew Arabic, finding out more, a decision was made by the airline to remove a man because of the language he spoke. Deanna Othman says this in an article on Alternet: “Southwest Airlines has set a precedent with its action on that flight. It has validated the insidious paranoia that has become rampant in our society. It will unjustly lead Muslims and Arabic speakers to rethink their language of choice when boarding a plane.” 

This should trouble, if not terrify, all of us. It’s one thing when a passenger is misinformed and foolish. It is entirely another when a corporate entity asks no questions and falls into the reactionary fear that causes poor decisions. 

Because here is the truth: 

Unbreakable stereotypes, xenophobia, racism, bigotry, and fear of the one who is ‘other’ – all of these are far more dangerous than any language will ever be.

To you I pose these questions: When did fear begin to replace common sense? How can we change this? What can we do indivdually and/or collectively to respond? إن شاء الله [Insa’Allah] we will find a way to move forward together.

Cultural Competency & the FBI

In June of 2011 in Miami, Florida the FBI raided a mosque and arrested two Imams that had been under surveillance for some time. It is remarkable that most of us had no idea it  happened, and it didn’t seem to fuel any anti-Muslim sentiment elsewhere. When I heard the story I was impressed. Not one to praise the FBI or government in general, it was a moment where I was amazed with the thoughtfulness and cultural awareness with which the raid was carried out. All the evidence points to actions that took into account the larger Muslim community and efforts that were taken to inform and involve this community.

The story goes that the activity of the imams had been watched for some time. When the decision was made that an arrest and questioning was warranted, the FBI consulted with a cultural broker of sorts as to the best time to carry out the raid. It is a large and active mosque with prayers going on five times a day and activities in between. It was decided that a Saturday morning would be the ideal time, at 6am. This ensured the fewest number of people and the least amount of chaos. Second, the officers took off their shoes before going into the mosque. They took the effort, despite the obvious seriousness of the situation to display sensitivity to this need and recognition that this was a place of worship and it was important to abide by the rules of the mosque. Third, they spoke to the imams in Pashto, through a translator. It was their native language so there was no ambiguity about the arrest and no miscommunication because of limited English. The Pashto was clear and precise. Fourth – they waited until the prayers had finished, they did not interrupt but surrounded the mosque waiting. Lastly, before the media had any idea that this had occurred, the spokesperson for the FBI contacted leaders in the Muslim community. The neighborhood surrounding the mosque is heavily populated with Muslims and, while an arrest of a religious leader within any religious community would be difficult, given the current attitudes toward Muslims this is one of most difficult and potentially explosive things that can happen. They wanted the community to have an opportunity to frame a response before a media frenzy began inciting fear of all Muslims as well as assumptions that all in the community were involved in suspicious activities linked to terrorism.

This is all quite remarkable. We have all heard of police violence, FBI gaffes, and abuse of power by people in the role of law enforcement. There are horror stories in other countries as well that include raids, torture, and untold abuse by secret police and intelligence people. Yet in this case, the FBI went above and beyond expectations of cultural competency as they carried out this raid. Just days before the operation many of the officers had attended a training program that gave tools on working in a culturally sensitive way with Arab and Muslim communities.

I am well aware of the often valid criticism that is voiced about decisions of the United States government and the many organizations that fall under the auspices of the government, including the FBI.  But this is a time to be impressed and applaud, not criticize. Almost weekly I work with a colleague presenting workshops in healthcare organizations on how to give culturally responsive care to diverse communities. What amazed me about this story is that an organization with intent to arrest did a far better job communicating across cultural boundaries than many healthcare organizations do with intent to heal.

Bloggers note: You can read or listen to the full story on NPR here.

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